Okay... I have a brief story for you and then will ask a question.
On Mother's Day, Randy reserved a table for us to take his mother to a nice upscale restaurant . We wanted it to be special. I managed to keep my mouth shut about where we were going so that it would be a surprise. When we got there, it was of course packed, being the day it was... mothers everywhere you looked.
We were seated. This place is set up like a railway station... and you eat in railroad cars. Fun and the food is reputedly quite good. The waitress tells us to grab plates and we could use either buffet... then she ran away before anyone could say anything. I knew that this was not what Randy had in mind... a buffet, so I hopped up and followed her. I asked for menus instead. She said she was sorry but buffet was all they were offering today.
Back at the table she explained this again to everyone, then asked us if we would like a drink. Our choice of drink was a mimosa. Not much of a choice. I accepted one... you know me. However Randy and his mom wanted rootbeer. They had to pay extra for the rootbeer, which was warm. When I reached the end of the buffet line and got my tiny little sliver of prime rib... and I do mean tiny... I asked for aujuice and horseraddish. The guy serving the meat, who looked very bored, scanned the table and said "Oh, I guess we ran out." No offer to get more. I took my plate and sat down. We never saw another server or waitress again.
Randy had to run someone down to get the check. He used his card... debit, then left a healthy tip on the table. We left and life went on. Monday morning he looked at his bank stuff and there was the cost of the meal... $25.00 more than he had signed for at the restaurant. He got out his reciept and sure enough, that amount had been added on after he had signed for the meal and gotten his receipt.
Randy is a very careful person with money. It truly is impressive to see how careful he is. Everything he buys is dutifully entered and the amount paid for it and he keeps all those slips for a time. So we got in the truck and drove to the restaurant and asked for the manager. She came back with a total ditz response to why an extra charge had been added on. She claimed that it had nothing to do with them. That all restaurants are required to take that much more for a meal until the check clears in case of bounced checks and to cover the cost if a tip is not left at the table. Randy pointed out that it was not a check, that it was debit and the amount had already been paid and that the tip had been left on the table. He wanted that amount put back in his account. She said this would take up to three days. Gentleman that he is, Randy said okay and we left. But he was not happy.
I have a debit card and while I do not eat out often at all, I have over the years eaten at a few nice restaurants. I have NEVER had a charge added to the amount that I have paid for a meal like that.
Have any of you?
Needless to say we will not be going back there. The buffet was as costly as a normal diner would have been. The food was not very good... some of it way over salted. The service was poor. Worse, the manager did not seem to care that we were upset by the added on cost. Sheesh!